|
Momote
15.00 - 15.30
Title:
Harvey's Remove Cost of False 'Damaged During Delivery' Claims With Momote
Speaker:
Max Sheridan (Business Development Manager)
Momote will be explaining how and why leading high street retailer, Harvey's Furniture Store, removed vast cost inefficiencies through developing a mobile application for their delivery drivers with Momote.
Apart from the vast improvements in the performance of their deliver drivers and the effect this had on the customer experience, Harvey's found another innovative use for mobile technology - avoiding false damage claims!!
As part of their mobile application, along with vital features such as route and job scheduling technology, Harvey's delivery drivers were able to capture photographs of all deliveries made meaning false damage claims from customers were easily disproved, leading to a substantial drop in the unnecessary costs associated with this.
Momote will be presenting real-life action shots of Harvey's application including features such as GPS tracking, RTA notifications, Tom-Tom integration and the vital photograph capture feature, as well as giving examples of the size of the cost savings Harvey's made. |