Seminar Programme

A1 :  How Worcester Bosch boilers moved from being the worst to the best supplier to British Gas for spare parts availability

A case study on best practice in demand and inventory planning. This seminar will give an overview of the changes Worcester Bosch made to their after-market supply chain planning processes to improve customer service performance levels and become the best supplier to one of their major customer's, British Gas. The seminar will include details of the massive benefits realised through the implementation of the advanced planning system add*ONE Inventory Optimizer from INFORM which drives their SAP ERP system with optimised replenishment decisions.

• Cathy Humphreys, Business Development Manager UK, INFORM

A2 :  Best Practices for Managing Last Mile Logistics

Anyone who wants to compete effectively in the logistics world must pay constant attention to continuous process improvement and cost management. One key area in the logistics process that is often overlooked however is last mile delivery. Whether dealing with the delivery of goods, or deploying field personnel, last mile delivery is perhaps the most vulnerable. Scheduling is complex and dynamic. There is a constant need to make changes on the fly. Managers must also cope with cyclical or unpredictable volume requirements, among other challenges. At the same time, the last mile is also the area where managers can realize the most productivity gains and customer service improvements. Rather than being a victim to market forces, there are ways organizations can achieve better control over their delivery processes and realize significant productivity gains that lead directly to their bottom line. However, there is confusion in the market and questions about the cost, the utility and, in general, the best practices used to successfully implement a logistics solution. A Descartes spokesperson can provide an overview of best practices for implementing a logistics solution for managing deliveries in the last mile. Hear real results based case studies on how these best practices have impacted organizations and their operations. They will discuss the challenges that are often faced in managing this part of the supply chain and outline the top 10 factors for consideration to ensure the success of an implemented solution.

• Ken Wood - Senior Vice President of Application Engineering, Descartes

A3 :  Voice Technology in the Warehouse – optimising people and processes

• How voice directed picking works in the warehouse • The hardware required • The software required • The benefits of using Voice • Likely return on investment

• John Harper – Solution Sales Manager, Zetes

A4 :  Wire 3

Content to be confirmed

A5 :  Optimising the Performance and Accuracy of Order Fulfilment

Companies are facing increasing logistics challenges, including the need to reduce costs, improve productivity, and increase accuracy to ensure high customer satisfaction. Dematic will be presenting integrated solutions addressing these and other challenges faced by small and medium sized operations. The presentation will look at solutions for improving the productivity, accuracy and flexibility of case and item picking, including Voice Picking, Voice-Pick Guided Vehicles, and Zone Routing systems integrating Voice or Pick-to-Light. Videos and Case Studies will illustrate the benefits of these technologies and how companies in the UK and Europe are implementing them to address their specific logistics challenges. Following the presentation, delegates are invited to a hands -on demo of some of these technologies and to discuss their logistics challenges at the Dematic stand.

• Philip Makowski, Dematic

A6 :  Distribution Planning Software

Content to be confirmed

A7 :  RFID is it right for you?

Auto ID specialists Inotec UK and Belgravium will present an educational seminar focused on the use of RFID in the logistic and industrial sectors. Items covered include an introduction and overview of RFID technology, comparisons between RFID and barcode solutions along with a diagnostic to determine whether RFID is right for your business. The seminar is aimed at removing some of the mystery and misconceptions regarding the technology and includes pragmatic and live examples demonstrating the benefits which this exciting and powerful technology is already delivering to the commercial marketplace.

• David Drinnan, Managing Director, Inotec UK & Jon Hall, Group Operations Director, Belgravium

B1 :  Optimising warehouse operations using SAP and integrated complimentary technologies such as RF devices, voice control, RFID and warehouse automation.

The presentation will focus on the opportunities for warehouse process optimisation provided by the SAP Warehouse Management, Logistics Execution and Supply Chain Management software and how substantial business benefit can be achieved with the integration of complementary technologies such as Voice, mobile (RF) data entry, RFID and warehouse automation. The session will give an introduction to some key areas of the SAP warehouse management and supply chain software as well as an overview of how to integrate complimentary technologies directly into an SAP based solution and the advantages of this approach compared to interfacing other external solutions.

• Mr Stephen Hackett, Consultant

B2 :  Balloon One/Accellos

Content to be confirmed

B3 :  CDC Supply Chain

Content to be confirmed

B4 :  How to successfully Implement an Integrated Software Solution

How do you identify, through the sourcing and evaluation process, a truly integrated software solution? What are the Pros and Cons of such solutions and what is the, often overlooked, element that is the most important of all?

• Samantha Sellers, Operations Manager and Nathan Bell MD, Openda.

B5 :  Extending Mission Critical Applications to Wireless Workers

Time is money in the transport and logistics industry. This has prompted many organizations to investigate how mobile computing can improve efficiencies. However, wireless networks present a unique set of challenges which traditional enterprise applications were never designed to address. Very often the fragility of the wireless connection is the cause of lost productivity and frustrated users. As result mobile deployments often fail to meet the expectations of those who have attempted extend enterprise applications to the point of service delivery. So, a different approach is required. During this session, we will describe how our customers in the transportation and logistics industry have successfully deployed Mobile VPN technology to provide mobile workers with secure and reliable access to a broad range of mission-critical applications over any available wireless network whether in the warehouse, depot or out on the road.

• Peter George – Vice President International Operations of NetMotion Wireless & Stef Coatzee – Senior Vice President International, Psion Teklogix

B6 :  TBC

Content to be confirmed

B7 :  Use the Internet and Portal technology to increase efficiency and reduce costs in Land Transport

ContainerPort will show how by the use of the internet, portal based technology and in cab telematics Shippers, Carriers and transport companies can achieve full supply chain visibility of their delivery process’s. ‘E-commerce is likely to have a significant impact on key forwarding activities, notably inland haulage, consolidation/deconsolidation and warehousing’ Piet-Jan ten Thije - Containerisation International, Nov 2008 The seminar will explain how these companies can enhance their performance in essential Key Business areas by moving business processes out of the back office and on line. Real examples will be shown of how ContainerPort internet based SaaS technology - Reduces costs - Enhances efficiency - Improves customers satisfaction - Helps retain and develop your market position Actual business examples will show how these Key Performance Indicators can be set as targets and how they can be achieved and maintained with examples of real situations.

• James Douglas Managing Director and Neil Garland Marketing Director, both of ContainerPort, have a collective total of over 50 years IT supply chain experience and have led the implementation of several leading edge change programs around the world.

C1 :  Distribution Planning Software

Content to be confirmed

C2 :  Optimising the Performance and Accuracy of Order Fulfilment

Companies are facing increasing logistics challenges, including the need to reduce costs, improve productivity, and increase accuracy to ensure high customer satisfaction. Dematic will be presenting integrated solutions addressing these and other challenges faced by small and medium sized operations. The presentation will look at solutions for improving the productivity, accuracy and flexibility of case and item picking, including Voice Picking, Voice-Pick Guided Vehicles, and Zone Routing systems integrating Voice or Pick-to-Light. Videos and Case Studies will illustrate the benefits of these technologies and how companies in the UK and Europe are implementing them to address their specific logistics challenges. Following the presentation, delegates are invited to a hands -on demo of some of these technologies and to discuss their logistics challenges at the Dematic stand.

• Philip Makowski, Dematic

C3 :  Wire 3

Content to be confirmed

C4 :  Voice Technology in the Warehouse – optimising people and processes

• How voice directed picking works in the warehouse • The hardware required • The software required • The benefits of using Voice • Likely return on investment

• John Harper – Solution Sales Manager, Zetes

C5 :  Best Practices for Managing Last Mile Logistics

Anyone who wants to compete effectively in the logistics world must pay constant attention to continuous process improvement and cost management. One key area in the logistics process that is often overlooked however is last mile delivery. Whether dealing with the delivery of goods, or deploying field personnel, last mile delivery is perhaps the most vulnerable. Scheduling is complex and dynamic. There is a constant need to make changes on the fly. Managers must also cope with cyclical or unpredictable volume requirements, among other challenges. At the same time, the last mile is also the area where managers can realize the most productivity gains and customer service improvements. Rather than being a victim to market forces, there are ways organizations can achieve better control over their delivery processes and realize significant productivity gains that lead directly to their bottom line. However, there is confusion in the market and questions about the cost, the utility and, in general, the best practices used to successfully implement a logistics solution. A Descartes spokesperson can provide an overview of best practices for implementing a logistics solution for managing deliveries in the last mile. Hear real results based case studies on how these best practices have impacted organizations and their operations. They will discuss the challenges that are often faced in managing this part of the supply chain and outline the top 10 factors for consideration to ensure the success of an implemented solution.

• Ken Wood - Senior Vice President of Application Engineering, Descartes

C6 :  How Worcester Bosch boilers moved from being the worst to the best supplier to British Gas for spare parts availability

A case study on best practice in demand and inventory planning. This seminar will give an overview of the changes Worcester Bosch made to their after-market supply chain planning processes to improve customer service performance levels and become the best supplier to one of their major customer's, British Gas. The seminar will include details of the massive benefits realised through the implementation of the advanced planning system add*ONE Inventory Optimizer from INFORM which drives their SAP ERP system with optimised replenishment decisions.

• Cathy Humphreys, Business Development Manager UK, INFORM

D1 :  How to Successfully Implement an Integrated Software Solution

How do you identify, through the sourcing and evaluation process, a truly integrated software solution? What are the Pros and Cons of such solutions and what is the, often overlooked, element that is the most important of all?

• Samantha Sellers, Operations Manager and Nathan Bell MD, Openda

D2 :  Extending Mission Critical Applications to Wireless Workers

Time is money in the transport and logistics industry. This has prompted many organizations to investigate how mobile computing can improve efficiencies. However, wireless networks present a unique set of challenges which traditional enterprise applications were never designed to address. Very often the fragility of the wireless connection is the cause of lost productivity and frustrated users. As result mobile deployments often fail to meet the expectations of those who have attempted extend enterprise applications to the point of service delivery. So, a different approach is required. During this session, we will describe how our customers in the transportation and logistics industry have successfully deployed Mobile VPN technology to provide mobile workers with secure and reliable access to a broad range of mission-critical applications over any available wireless network whether in the warehouse, depot or out on the road.

• Peter George – Vice President International Operations of NetMotion Wireless & Stef Coatzee – Senior Vice President International, Psion Teklogix

D3 :  Getting the right insurance cover at the right price

· Why would some insurance companies not pay out? · How well does your insurance broker know and understand your business? ·How out of date company information affects your cover and premium? ·What is the right cover for your business? · How do I minimise my premium but get the right cover?

• Len Benson, Associate Director

D4 :  Optimising warehouse operations using SAP and integrated complimentary technologies such as RF devices, voice control, RFID and warehouse automation.

The presentation will focus on the opportunities for warehouse process optimisation provided by the SAP Warehouse Management, Logistics Execution and Supply Chain Management software and how substantial business benefit can be achieved with the integration of complementary technologies such as Voice, mobile (RF) data entry, RFID and warehouse automation. The session will give an introduction to some key areas of the SAP warehouse management and supply chain software as well as an overview of how to integrate complimentary technologies directly into an SAP based solution and the advantages of this approach compared to interfacing other external solutions.

• Mr Stephen Hackett, Consultant

D5 :  CDC Supply Chain

Content to be confirmed

D6 :  Balloon One/Accellos

Content to be confirmed